Maintenance & support
Keep your website secure, up to date and improving, with a trusted partner on hand whenever you need changes, fixes or new features.
Monthly, quarterly and yearly retainers
Ad hoc help whenever you need it
Fixes, updates and new features handled for you
90 days of free bug fixes after every launch
Peace of mind
A website isn’t a one-time project. Software needs updating, content needs refreshing and new ideas come up as your business grows. Our maintenance and support retainers give you a dedicated partner to handle it all, without the overhead of an in-house developer.
Every new website we build includes 90 days of free bug fixes after launch. After that, choose the retainer that fits your needs, or reach out on an ad hoc basis whenever something comes up.
Organizations without an in-house developer
Busy teams that want updates handled for them
Stores that need ongoing improvements and new features
WordPress and Shopify sites, whoever built them
What’s included
Every retainer is tailored to your site, but support can include:
WordPress core, plugins, themes and Shopify apps kept current and compatible.
Something broken or behaving oddly? We find the cause and fix it.
New pages, sections and content changes when you’d rather not do them yourself.
New sections, functionality and integrations as your needs grow.
Regular check-ins to keep your site secure, fast and running smoothly.
Clear communication and quick turnaround from people who know your site.
How it works
Getting started is easy, and you can adjust your plan as your needs change.
We review your site and agree on the support you need.
Pick a monthly, quarterly or yearly retainer, or ad hoc help.
Send requests whenever you need them, and we’ll prioritize and schedule the work.
We keep your site healthy and suggest improvements over time.
“They were very responsive, usually within the same day for all items, regardless of urgency.”
Forensic Directors Group
Department Coordinator
FAQs
If something we built isn’t working as intended within 90 days of launch, we’ll fix it at no additional cost.
Monthly retainers suit sites that change often, while quarterly and yearly retainers suit sites that need regular check-ins. Ad hoc support works well for occasional requests. We’ll recommend an option based on your site.
Yes. We start by reviewing your site so we understand how it’s built, and we’ll let you know about any issues we find before taking it on.
Yes. We maintain and improve both WordPress websites and Shopify stores.
Keep exploring
Custom, accessible WordPress websites your organization can easily manage.
Beautiful, high-converting Shopify stores built to sell.
Faster pages and technical SEO that help the right people find you.
Book a free consultation and we’ll recommend the right support plan for your website.
